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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ZEISS products

The group "New Technologies" offers for review the products of the plant ZEISS: imaging systems for neurosurgery, microscopes, analytical modules, lasers, tomographs, tonometers, visual field analyzers, refractive lasers, fundus surveillance systems, fundus cameras, autorefractometers, biometers, slit lamps, corneal topographers, lenses, stereomicroscopes, semiconductors, quality assurance solutions in E-mobility, film lenses, photo lenses, lenses, nature surveillance cameras, camera traps, thermal imagers, monoculars, telescopes, optical sights, radio frequency rangefinders, spectrometric systems, optical arrays, digital video projectors, digital star projectors for planetariums
  • Equipment for surgery, microsurgery ZEISS
    Equipment for surgery, microsurgery
    CONVIVO, OPMI, EyeMag, etc.
  • Dental equipment ZEISS
    Dental equipment
    EXTARO 300, OPMI pico, etc.
  • Intraoperative X-ray irradiators ZEISS
    Intraoperative X-ray irradiators
    INTRABEAM 600, etc.
  • Ophthalmology equipment ZEISS
    Ophthalmology equipment
    Visuplan, Humphrey, etc.
  • Eyeglass lenses, frames, ski masks ZEISS
    Eyeglass lenses, frames, ski masks
    BlueGuard, DuraVision, etc.
  • Laboratory microscopes, stereomicroscopes ZEISS
    Laboratory microscopes, stereomicroscopes
    PrimoStar, Stemi, etc.
  • Accessories ZEISS
    Accessories
    video adapters, antennas, etc.
  • Solutions for semiconductor manufacturing technology ZEISS
    Solutions for semiconductor manufacturing technology
    AIMS, MultiSEM, etc.
  • Solutions for industry ZEISS
    Solutions for industry
    ScanBox, AIMax twin, etc.
  • Solutions for research microscopy ZEISS
    Solutions for research microscopy
    VersaXRM, Lattice SIM, etc.
  • Solutions for photography and cinematography ZEISS
    Solutions for photography and cinematography
    Touit, Otus, Supreme Prime, etc.
  • Solutions for hunting and nature observation ZEISS
    Solutions for hunting and nature observation
    Secacam, Conquest, DTC 3, etc.
  • Solutions for projection, planetariums ZEISS
    Solutions for projection, planetariums
    VELVET SIM, ASTERION, etc.
  • OEM solutions for spectroscopy ZEISS
    OEM solutions for spectroscopy
    ThinProcess, MCS, PGS NIR, etc.

NEW TECHNOLOGIES GROUP

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